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<br />. <br /> <br />. <br /> <br />. <br /> <br />must be advertised in the official newspaper and will be posted at City Hall and other locations as <br />deemed appropriate. The appropriate department head will determine the minimum price for each <br />item to be sold. <br /> <br />· In no instance will anything of value be given away free to anyone including <br />employees; <br />· An employee may purchase no more than one motor vehicle from the City or <br />another political subdivision in any 12 month period; <br />· Employees involved in the auction or process pertaining to the administration <br />and collection of sealed bids are prohibited from purchasing City property. <br /> <br />Unauthorized removal of City property or its conversion to personal use may result in discipline <br />up to and including termination. <br /> <br />USE OF CITY VEHICLES <br /> <br />City-owned vehicles are to be used only by City employees for official City business. Employees <br />who drive or may be required to drive City vehicles and equipment are responsible for maintaining <br />a safe driving record and for observing all traffic laws. Seat belts must be properly used at all <br />times. Drivers must carry a current, valid driver's license that is adequate for the type of vehicle <br />being driven. Any employee who operates a City vehicle without a valid driver's license will be <br />subject to disciplinary action up to and including termination. Passengers may be carried only <br />when necessary to conduct City business and/or when their transportation via City vehicle is in the <br />best interests of the City. City vehicles may not be used to travel from work to an employee's <br />residence for rest or lunch breaks without prior supervisory approval. <br /> <br />City employees conducting official City business out of town (conventions, meetings, etc.) may <br />carry family members as passengers upon approval of department head and only if such <br />accompaniment does not interfere with the best interests of the City. <br /> <br />HANDLING CITIZENS' COMPLAINTS <br /> <br />Citizen complaints provide an opportunity for feedback and identifying problem areas. How well <br />complaints are handled determines the level of confidence and respect the public holds for its <br />municipal government. <br /> <br />When handling a complaint be polite and never argue with the complainant even ifhe/she is angry, <br />unreasonable or insulting towards you and the City. Stay calm, cool and collected. <br /> <br />When you receive a complaint, it is very important to follow through properly. This can be <br />accomplished by doing the following: <br /> <br />Receive and record information pertinent to the complaint. <br /> <br />25 <br />