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9.3. SR 01-03-2017
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9.3. SR 01-03-2017
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1/24/2017 2:20:54 PM
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SR
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1/3/2017
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Exhibit B - Related GRRL Policies <br />GRRL Library Development Policy <br />Ill. Minimum Level of Service <br />The following minimum level of service is defined as the basic GRRL library services delivered at every <br />library throughout the region. The total amount of services delivered will be dependent on facility space, <br />population size of community and surrounding area, proximity to other libraries, active registered <br />borrowers, and patron demand. <br />Collection <br />• Shared and Floating - The collection is shared and floats freely among all GRRL libraries. <br />• Broad audience - Materials are purchased in a variety of formats representing a wide variety of <br />views and tastes. <br />• Community driven - Patrons may suggest specific titles for purchase. Whenever possible, <br />Interlibrary Loan will be offered for items GRRL does not purchase. <br />• Delivery - Delivery of requested material is provided on a regular basis. <br />• Collection maintenance - Library materials are systematically evaluated to facilitate the repair or <br />withdrawal of damaged, unused or obsolete materials from the collection. <br />Technology <br />• Wireless - Public wireless Internet is available for web browsing from most devices. <br />• Internet station - Computer workstations with software are provided for public use. <br />• Public Access Catalog - Computer workstations are restricted to library catalog use and accessing <br />library provided databases or services. <br />• Copying - Copiers are available for patrons to use for a fee per page. <br />• Printing from public computers - Patrons may print from GRRL computer workstations for a fee <br />per page. <br />Locally Delivered Public Services <br />Information services - Reference, reader's advisory and technology assistance provided in- <br />person or over the phone. <br />Circulation services - Registration of library cards, check-out and check-in of library materials. <br />Automated telephone or email notification for requested materials. <br />Programming services - Programs for all ages. pre -k, school age, teen, and adult with a minimum <br />of 25 programs annually. A minimum of one outreach event per library community annually. <br />Regionally Delivered Public Services <br />Web -based <br />Online catalog - The library catalog is maintained to reflect library holdings and facilitate <br />convenient 24/7 access to library materials. <br />Digital Library — e -books and a -audio materials are available through the library's website. <br />Revised 11.2016 Page 7 <br />
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