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8.0. EDSR 08-14-2000
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8.0. EDSR 08-14-2000
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City Government
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8/14/2000
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• • <br /> •• • <br /> Duckor&Associates,Inc. •:10) <br /> 3141 Dean Court Phone 612. 285-1033 Duckor&Associates ;if • <br /> Suite 804 Fax 612. 285-1044 <br /> Minneapolis,MN 55416 E mail DuckAGSD @ aol.com <br /> • <br /> • <br /> Pat Klaers <br /> City Administrator <br /> City of Elk River <br /> 13065 Orono Parkway <br /> P.O. Box 490 <br /> Elk River, MN 55330 <br /> August 1, 2000 <br /> Dear Pat: <br /> Subject: Proposal for City of Elk River <br /> Customer Service and Siting/Expansion Process Plan <br /> Duckor & Associates, Inc. is pleased to submit this proposal to develop a Customer <br /> Service and Siting/Expansion Process Plan that builds a foundation which enhances <br /> • customer service and improves efficiency and effectiveness of the siting/expansion <br /> process for the City of Elk River. This proposal is organized in five parts: <br /> • Benefits <br /> • Purpose, Approach, Scope of Work and Methodology <br /> • Phases I-IV: Information Gathering & Analysis, Process and Map <br /> Development, Customer Service Design and Customer Service Plan <br /> Development with timetables <br /> • Deliverable <br /> • Professional Service Fee and General Provisions <br /> The proposal is highly interactive with you and your staff. The time schedules are <br /> dependent on the availability of you and your staff and timely access to information. <br /> • <br /> Duckor&Associates,Inc. 1 <br /> A BluePrint For Your Success...For Today and Tomorrow <br />
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