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Elk River <br /> Municipal Utilities <br /> 13069 Orono Parkway Phone: 763.441.2020 <br /> PO Box 430 Elk River,MN 55330 Fax: 763.441.8099 <br /> September 2,2015 <br /> «First Name»«Last Name» <br /> «Street » «Street»«ST Suffix» <br /> «City», «State» «Zip_Code» <br /> Dear«First Name»: <br /> You are receiving this letter because you will soon be receiving your electric service from Elk River <br /> Municipal Utilities(ERMU)and you currently participate in a load management program through <br /> Connexus Energy(Connexus). We have analyzed your account and determined the load management <br /> program(s)you will be placed into with ERMU is/are: «Program». <br /> We want to ensure that you will be billed correctly, and our determination of your rate is based solely on <br /> reviewing data about your current account with Connexus. In some cases,depending on the load <br /> management program,ERMU will have to work to update your electric services to fit into our program's <br /> specifications. This will be completed by a licensed contractor at no cost to you. If this is the case,we <br /> will contact you to discuss and coordinate the work to be done. <br /> ERMU and Connexus have similar load management programs but there are some differences. We will <br /> work hard to put you in the most comparable rate/program that provides the best fit for your needs. The <br /> following is a brief description of each residential load management program that ERMU currently offers. <br /> Please refer to the ERMU rate sheet for specific rates. <br /> 1. Cycled Air Conditioning: This program is available to ERMU customers who have a qualifying <br /> central air conditioning unit,ASHP,or GSHP of at least 2 tons capable of being interrupted with <br /> a 5 amp relay. Customers receive a$9 per month credit for 5 summer months. This program <br /> does not require a separate meter. Except for extreme emergencies,duration of controlled usage <br /> will not exceed 6 hours per day and more than 200 hours total per cooling season. Systems are <br /> not controlled on weekends or holidays. <br /> 2. Duel Fuel Space Heating: This program is available to residential customers who have a duel fuel <br /> space heating system consisting of a primary electric heating system and a secondary non-electric <br /> space heating system such as propane or natural gas,both capable of heating the entire living <br /> space at design conditions. Interruptions of the primary system will usually occur for up to 12 <br /> hours daily on peak winter days and a maximum of 400 hours per heating season. All electric <br /> energy consumed by the primary electric heating system will be billed at Dual Fuel rate. Systems <br /> are not controlled on weekends or holidays. <br /> ® POATUIEREO RIr <br /> IN <br /> Reliable Public <br /> P <br /> Power Provider POWERED T o SERVE <br /> 63 <br />