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Duckor ~ Associates <br /> <br />Customer Service and Siting/Expansion Process Plan <br />City, of Elk River <br /> August 2000 <br /> Duckor & Associates, Inc. <br /> Tax Identification #41 - 191262S <br /> <br /> Total Professional Service Fee <br /> $ 15,500 <br /> City of Elk River <br />Customer Service and Process Consulting Services <br /> <br /> General Provisions <br />Payment Schedule <br />1 /2 payment due upon project initiation <br />1/4 payment due 30 days after project initiation <br />1/4 payment due upon receipt of final plan <br /> <br />Invoices are payable upon receipt <br /> <br />Expenses for travel, lodging and related items will be billed in addition and shown <br />separately on Duckor & Associates, Inc. invoice. <br /> <br />Duckor & Associates, Inc. work will be a best effort and it is expected that the results <br />will meet the objectives sought. The recommendations and the written material we <br />provide will be our best judgment based on the information available to us. In any <br />event, Duckor & Associates, Inc. assumes no liability for this project. <br /> <br />This offer shall remain open for a period of 30 days from the date of letter, unless <br />extended in writing. <br /> <br />Acceptance <br /> <br />I appreciate the opportunity to work with you on this important assignment. Please <br />sign ,_nd return the enclosed copy of this proposal to authorize the agreed to work. <br /> <br />Presented by <br />Duckor & Associates, Inc. <br />By: Anita S. Duckor <br />President <br /> <br />Accepted by <br />City of Elk River <br />By: <br /> <br />Tide <br />Date: <br /> <br />Duckor & Associates~ Inc. <br />A BluePrint For Your Success...Today and Tomorrow <br /> <br />11 <br /> <br /> <br />