9.2. SR 06-15-2015 - Laserfiche WebLink

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Standard Breach Notification Letter w/Remedial Measures & Investigative Report Due to Acquisition by an Unauthorized Person [Date] [Name] [Address] [City, State, Zip] RE: Important Notice Regarding Possible Disclosure of Private Information Dear [Name]: We are sending this letter to you as part of the City of Elk River’s commitment to privacy. We take privacy very seriously, and it is important to us that you are made fully aware of a potential privacy issue. We have learned that your personal information, including __________, __________, and __________, may have been compromised. On [give date of discovery], it was discovered that [describe incident and give date of breach]. We reported the incident to law enforcement because theft may have been involved [if applicable]. Based upon our investigation, we reasonably believe that the data was acquired by an unauthorized person individual. Accordingly, the City of Elk River will prepare a report upon completion of an investigation and final disposition of any disciplinary action (if applicable). You may obtain access to the completed report via mail or email by making a request to _____________________________________________. We are keenly aware of how important your personal information is to you. If you choose, as a measure of added security, we are offering one year of credit monitoring and reporting services at no cost to you. This service is performed through [Vendor], an organization that watches for and reports to you unusual credit activity, such as creating new accounts in your name. [Vendor] will also request that the three credit bureaus place a “Fraud Alert” on your credit report. If you would like to receive this service, please respond yes by _______to____________________ at the above- listed address. We understand that this may pose an inconvenience to you. We sincerely apologize and regret that this situation has occurred. The City of Elk River is committed to providing quality care, including protecting your personal information, and we want to assure you that we have policies and procedures to protect your privacy. If you want to take advantage of the free credit monitoring service, or if you have any questions please contact the Human Resources Director at 763.635.1024. Sincerely, [Name, Title]* *Likely senders of the letter include the entity’s city administrator, responsible authority, or data practices compliance official.