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CHECKLIST FOR MEASURING PERFORMANCE 9 <br /> • Offer access to information(p. 67 in Chapter 2) <br /> The measures below help evaluate how cities provide housing preservation <br /> information and expertise. <br /> Yes No <br /> A. Have city staff explored partnerships with planners, funders, f.. 1 <br /> nonprofits, social service agencies,and/or coalitions with <br /> nearby jurisdictions? <br /> B. Have staff identified how housing information needs differ <br /> for different constituents (or prospective clients)? <br /> C. Is housing-related information available in a variety of ways, <br /> such as hard copies of written materials, on-line postings, <br /> in-person consultations at housing fairs,or cable television? <br /> D. Does the city measure the outputs of its housing information <br /> programs, such as the number of people to whom the city <br /> distributed written housing preservation information,the <br /> number of people receiving a visit from a rehab specialist,the <br /> number of technical assistance seminars or workshops <br /> conducted, or the number of people successfully completing <br /> seminars or workshops? <br /> • E. Does the city track the efficiency of its information activities, ❑ ❑ <br /> such as measuring public dollars and total dollars spent per <br /> person completing housing-information workshops? <br /> F. Does the city measure the outcomes of its information ❑ J <br /> activities such as the percentage of housing preservation <br /> projects undertaken by people receiving housing information? <br /> G. Does a large percentage of clients rate highly the housing ❑ J <br /> information they received? <br /> H. Does a high percentage of clients rate highly the knowledge C <br /> and ability of program staff? <br /> I. Do clients rate the length of time they participated in an ❑ ❑ <br /> initiative as appropriate? <br /> S <br />