4.7. SR 12-21-1998 - Laserfiche WebLink

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PROBLEM RESOLUT'~ON: One element which played into the original MASYS requeSt, was that Sherburne County had sought out product specifications for their new system. Although it was a possibility that Elk River might share a system, we were not included in the bid specification or equipment selection process. Sherburne made the decision on their own without any input from our department. This locked us into one product, without the ability to specify what our needs are. This is not the best way to obtain software products, but seemed to be the most economical. The ongoing dissatisfaction however convinced us that MASYS was lacking in organization, reliability and product support. Once it started to become apparent that MASYS might not offer the best or most reliable product, we began looking at other systems which were available in the Minnesota area. Anoka County police and sheriff's departments had consolidated on a venture where they hired a consultant to exam the specifications for a joint records system and specify a request for bid process for same. After two years of research, the company chosen was Vision Software. The choice was based on several major points of consideration. They included: 1) Individual department capabilities in designing default settings for management, records recall, system integration and software additions. 2) Integration with mobile computer systems. Instead of having to purchase the radio based mobile computers, we can purchase cellular operating systems for one-third the cost. 3) Increased communication capabilities. (E-mail, automatic queries, state link) 4) Windows operating environment also operates in Windows NT on the server which allows much better integration with any windows run application. Proprietary applications, such as Stratus, do not allow conversion to any other applications. 5) Used in over 600 department nationwide 6) Increased support services including on-line support, upgrades and technical audits. 7) Module design. Allows purchase of sections to build system as department needs change or grow. 8) System installed and guaranteed fully functional prior to technical staff leaving your site. 9) Extensive training provided for all staff.