6.1.a-f. ERMUSR 02-10-2015 - Laserfiche WebLink

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Elk River -�- Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: Elk River Municipal Utilities Commission Theresa Slominski—Finance and Office Manager John Dietz—Chair Al Nadeau—Vice Chair Daryl Thompson—Trustee MEETING DATE: AGENDA ITEM NUMBER: February 10, 2015 6.1b SUBJECT: Staff Update DISCUSSION: We had 2,613 credit card payment transactions in January, compared to 2,698 in December. The fee for January should be $5,879.25. NISC was onsite for the go-live week the first week in February. We had 3 NISC staff: a different project manager(however, one who assisted at the onsite training visit in January), along with another trainer and a new employee(who was shadowing but proved to be very helpful.) We also had a visit from a VP on Tuesday who assured us that they would take care of us for a successful implementation. The company really"stepped up",providing many additional staff on their end to get us ready for the conversion. There are still tweaks to be done, and some things to still test and adjust to have everything completely working. It has been a real week of prioritization and team work. The ERMU staff have proved how dedicated and capable they are for learning the software"on the go", as it was being tweaked almost hourly as we went through live week. They provided valuable feedback to NISC on what wasn't working and then moved forward with what they had. To help staff deal with the conversion live week, we brought lunches in and allowed jeans to be worn. In spite of a rather stressful week, everyone managed to keep a smile on their face (sometimes forced) and support one another. On a more positive note,we received our first MMTG transmission revenue check for the bonding we helped finance. The process was started back in 2009 and$2,711 was our first distribution, to be followed by many more over the next several years. ■■�� PYOWEBEO BY ■1i Page 1 of 1 NATURE Public Power e ub er P o w e n e o T o S e r v e 69