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ELK RIVER MUNICIPAL UTILITIES EDUCATION / SEMINAR REPORT <br /> DATE 10/2/2013 <br /> EMPLOYEE NAME Michelle Lee Anderson <br /> TITLE OF EDUCATION/SEMINAR NiSC Member Information Conference(MIC) <br /> ORGANIZATION SPONSORING EDUCATION SEMINAR NiSC <br /> DATES ATTENDED 9/22/2013-9/25/2013 <br /> LOCATION America's Center in St Louis, MO <br /> WHY DID EMPLOYEE CHOOSE TO ATTEND To gain further knowledge of what NiSC has to offer <br /> ERMU in software and other services. <br /> WHAT INFORMATION WAS LEARNED BY ATTENDING <br /> The software and services that NiSC has to offer is beyond anything that ERMU has had access to from <br /> our current software company. With NiSC I can see enormous growth in ERMU's future in how we are <br /> able to run our business and better assist our customers with service, outages and conservation. <br /> We were able to attend many different sessions that touched on numerous topics and though we are <br /> limited on our exposure to the NiSC software it was interesting to get a little feel of what their software <br /> has to offer us. I found that the interaction with current members of NiSC and NiSC staff proved to be <br /> just as if not more beneficial. <br /> A huge piece I took from the conference is that NiSC embraces technology and uses it to its fullest <br /> potential to assist their members in being more efficient as well as the tools that will greatly benefit <br /> our customers. NiSC has a lot to offer ERMU, we need to continue to push ourselves to a place where <br /> we are able to take advantage of all that NiSC has to offer. <br /> WAS INFORMATION CONVEYED TO SUPERVISOR AND CO-WORKERS AND TO WHO <br /> On Thursday 9/26 the group that was able to attend the MIC was able to briefly share our experience <br /> with Troy and Theresa as well as the office staff. The group that attended the MIC also met with Theresa <br /> on 10/2 to discuss how to inform staff of our experience at the MIC. We have a meeting planned for 10/14. <br /> Michelle Lee Anderson <br /> SIGNATURE <br /> 136 <br />