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<br /> Policy Guidelines: Green Power: How Utilities Are Marketing and Pricing It
<br /> Setting Rules for Your Board's Operations Green Power programs are increasingly being offered by utilities and
<br /> This session addresses how public power governing bodies establish demanded by customers. Learn how utilities are designing, market-
<br /> policy and operational guidelines that keep them focused on their ing, and pricing these programs.
<br /> roles and responsibilities and assure their effective functioning. Facilitators:Larry Johnston, Director of Corporate Development
<br /> Facilitators:Eric Douglas, President& CEO, Leading Resources, Inc., &Agency Relations, Southern Minnesota Municipal Power Agency,
<br /> Sacramento, Calif and Peter Keat, Board President, Sacramento Rochester Minn. and John Yanov, Senior Financial/Rate Analyst,
<br /> Municipal Utility District, Sacramento, Calif Eugene Water&Electric Board, Eugene, Ore.
<br /> Meeting the Goals of Customer Convenience Preserving the Knowledge of Your Workforce
<br /> and Utility Revenue Protection According to a recent study, 17% of APPA members report that up
<br /> Customers who have trouble paying their bills may be especially to 20% of their employees will be eligible to retire within the next
<br /> critical of the utility's service policies on deposits, payment arrange- five years. Learn how municipal utilities are putting procedures in
<br /> ments, and disconnect procedures. Hear what utility policymakers place to capture undocumented knowledge from critical employees
<br /> have done to update service policies to achieve greater efficiency, before they leave the workforce.
<br /> flexibility and fairness to all customers, Facilitators:Phillip Tolletson, Chief Executive Officer, Colorado
<br /> Facilitator Jim Origliosso, Treasurer and Director of Finance& Springs Utilities, Colorado Springs, Colo. and Cheryl Whitcomb,
<br /> Customer Service, Eugene Water&Electric Board, Eugene, Ore. Chief Knowledge Officer Energy Northwest, Richland, Wash.
<br /> Broadband Over Power Lines (BPL): Does It Work? Economic Development Case Studies
<br /> Manassas,VA was the first utility to deploy this technology to an This session features case studies of two public power communities
<br /> entire community. Hear their report on the challenges and successes where the local utility played an important role in recruiting and/or
<br /> of Manassas' deployment and why BPL is important to the utility expanding the business base.
<br /> industry. Facilitators:Jay Logel, General Manager Muscatine Power and Water,
<br /> Facilitators:John Hewa,Assistant Electric Director, City of Manassas Muscatine, Iowa and Tom Habashi, Electric Utility Director, Roseville
<br /> Dept. of Utilities, Manassas, Va. and Allen Todd, Director of Utilities, Electric, Roseville, Calif
<br /> City of Manassas, Manassas, Va
<br /> How We Are Expediting Power Plant Construction
<br /> So you've decided to build or partner in new generating capacity.
<br /> This session examines the steps you need to take to get your new
<br /> generator into service on time, within budget, and with community
<br /> and stakeholder support.
<br /> Facilitator: Lonnie Carter, President& CEO, Santee Cooper, Moncks
<br /> Corner, S.C.
<br /> Go to www.APPAnet.org for updated conference information and to register.
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