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<br /> Discussion Forums
<br /> 1:30-2:30 p.m.
<br /> Understanding the Value and RTOs: Are There Better Alternatives
<br /> Benefits of Public Power for Public Power in Your Region?
<br /> Knowing the value of your utility's financial contributions to local Regional Transmission Organization development has slowed or
<br /> government and the other resources it devotes to improving life in stalled in many regions, out of concerns for costs, incompatible
<br /> your community is important for policymakers and managers. This stakeholder needs and state-federal jurisdictional conflict. If there is
<br /> discussion will highlight the direct and indirect benefits of public an RTO in your region, how should you restructure your operations to
<br /> power to local citizens, deal with it? If there's no RTO in the making, whatis Plan B for your
<br /> wholesale market?
<br /> Facilitator:Larry Koshire, General Manager, Rochester Public Utilities,
<br /> Rochester Minn. Facilitator:Jan Schori, General Manager, Sacramento Municipal Utility
<br /> District, Sacramento, Calif.
<br /> New Customer Service Options
<br /> Customers respond favorably to greater control and convenience. Leadership from Within:
<br /> Learn how customers have responded to progressive service options How We're Developing Our Future Executives
<br /> such as prepaid "power cards,"credit card payments, automatic As the days of easily attracting and retaining highly qualified
<br /> payment tellers, online bill payment, and online turn-on/turn-oft- employees are numbered, public power systems need to develop
<br /> Facilitator:Michael Lowe, Manager, Customer Services—Power, their current employees' leadership capabilities.Attend this session
<br /> Salt River Project, Phoenix,Ariz to hear how one public power utility is doing just that and discuss
<br /> what your utility is doing to assure its next generation of leaders.
<br /> "Climate Vision:" Understanding the Administration's Facilitator: W.Gary Gates, CEO, Omaha Public Power District, Omaha,
<br /> Voluntary Greenhouse Gas Reduction Program Neb and Charles Hosken, General Manager Chelan County PUD,
<br /> Wenatchee, Wash.
<br /> The Bush Administration is encouraging increased voluntary efforts
<br /> to further reduce or offset emissions of greenhouse gases, particu-
<br /> larly carbon dioxide-Hear how this new program is an opportunity Rate Considerations for Retaining
<br /> for our industry to show that voluntary efforts to address these con- and Attracting Customers
<br /> terns can work, and how your utility can participate. Though political enthusiasm for restructuring the electric utility industry
<br /> Facilitators:David Berg, Senior Policy Advisor, Department of Energy, has waned, the earnest efforts of large industrial and commercial cus-
<br /> Washington, D.C.; Rebecca Blood, Senior Government Relations Comers to find lower rates have not. Learn how utilities are supplement-
<br /> Representative,APPA, Washington, D.C.;and Henry Eby, Senior mg their standard rate offerings to retain and attract these customers.
<br /> Regulatory Analyst, Lower Colorado River Authority & Chair,APPA Facilitators:Ron Earl, General Manager& CEO, Illinois Municipal
<br /> Energy and Air Duality Task Force,Austin, Texas Electric Agency, Springfield, Ill. and Mike McMahon, Sr Mgr,
<br /> Economics&Business Consulting,Snohomish County PUB, Everett, Wash.
<br /> Community Benefits of a Broadband Network
<br /> Deployment of a broadband network improves the efficiency of utility Security—Vulnerability: How Do You Access It,
<br /> operations,city government, and the entire community.This session and How Do You Protect Your Assets?
<br /> will discuss two deployment strategies and how they meet a variety The U.S. Department of Homeland Security is up and running. NERC
<br /> of community needs has approved the Urgent Action Cyber Security Standards.The list goes
<br /> Facilitators:Jeff Foster, Power Superintendent, City of Spanish Fork, on.Attend this session to discuss ways to meet these new security
<br /> Utah and Robert Hunzinger, General Manager, Owensboro Municipal demands, including an update on the Homeland Security Presidential
<br /> Utilities, Owensboro, Ky Decision Directive HSPD-7,signed by President Bush in late 2003.
<br /> Facilitator:Mike Beehler, Senior Transmission Engineer, Burns&
<br /> McDonnell, Kansas City, Mo. -t,
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