Laserfiche WebLink
Response Time. The following guidelines on response time <br /> • <br /> apply to regular field workers in the on-call rotation schedule <br /> on a 24-hours-a-day, seven-days-a-week basis during the <br /> workers' scheduled on-call weeks. <br /> • While on-call, workers must remain within the 1-220 <br /> mile residency radius. <br /> • While on-call, workers are expected to make immediate <br /> telephone contact in response to a call. <br /> • While on-call, workers are expected to urgently report <br /> to a site of need within a reasonable time, which will <br /> vary depending on the identified reason for the call. <br /> Depending on the need an on-call worker may find it <br /> necessary to call in a field partner to assist in providing <br /> appropriate and timely call response. <br /> Take Home Vehicles. Regular field workers who are part of <br /> the scheduled on-call rotation will be provided a company <br /> vehicle to take home for the exclusive purpose of responding to <br /> calls about Utilities business during the on-call block. <br /> Compensation for On-Call Time. Time spent on-call by <br /> regular field workers is not working time. In recognition of <br /> this on-call service, however, nominal compensation is paid. <br /> Weekly Compensation for Workers in an On-Call <br /> Rotation. For workers in a regular on-call rotation, <br /> compensation of twelve (12)hours at the worker's base rate <br /> of pay is paid, which covers an entire one (1) week block of <br /> on-call service, This compensation covers all time spent on <br /> call during the on all w k including phone or other <br /> remote triage work as to which there is no call out. <br /> Pro Rata Compensation for Workers Performing Back- <br /> Up On-Call Service.- Workers not in a regular on-call <br /> rotation may be designated and required to serve on-call on <br /> a back-up basis. Such workers who serve on-call for less <br /> than a full week at a time will be compensated for their on- <br /> call service on a pro rata basis for each day of on-call <br /> service, at the daily rate of 1/7 of 12 hours times the <br /> worker's base rate of pay. Workers not in a regular on-call <br /> rotation who serve on call, upon designation, for a full <br /> week will receive compensation on the same basis as do <br /> workers who are in an on-call rotation. <br /> 22 <br /> October 2011 <br /> April 2013 <br />