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• Pumping and Distribution expenses are increased for additional staff and related work <br /> that was under-budgeted in 2012 <br /> • Customer Service expenses increased to include CRC after hours call services, online <br /> billing through online payment portal, increased credit card usage <br /> • Proposed staff additions midyear for Executive Assistant and Key Accounts person <br /> • Ipads for commission meetings <br /> ACTION REQUESTED: <br /> Additional direction for water rates 2013. <br /> ATTACHMENTS: <br /> • Proposed Summary of 2013 Budgets <br /> • Proposed 2013 Electric Revenue and Expense Budget <br /> • Proposed 2013 Water Revenue and Expense Budget <br /> • Proposed 2013 Electric Capital Budget <br /> • Proposed 2013 Administration and Technical Services Capital Budgets <br /> • Proposed 2013 Water Capital Budgets <br /> • Proposed 2013 Training and Travel Budget <br /> • Proposed 2013 Conservation Improvement Program Budget <br /> E. INATUR PO I P <br /> B1 <br /> Reliable Pubic P O W E R E D T o $ ERNE <br /> Power Provider <br />