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INFORMATION #1 <br /> The fire service is people! They are the greatest strength, but can also be the weak link <br /> in the chain in some cases. This article is geared towards these scenarios. There is no <br /> quick fix to people-related issues, no instant medicine to remedy the above problems, <br /> no quick answers from the book. Nevertheless there has to be something the company <br /> officer can do? <br /> What I want to do is to share some thoughts with those company officers who are faced <br /> with the most frustrating of circumstances and lay out a road map towards maintaining <br /> their sanity, improving their career in the process, and still contributing to the overall <br /> success and safety of the department. Basically, we'll look at what the company officer <br /> can do to protect his people and then explore possible solutions to bringing the team up <br /> to a high level of proficiency. <br /> Possible Reasons For The Company Officer's Headaches <br /> A company officer comes along, either through new promotion, transfer, or recent <br /> appointment and encounters any one or combination of the points discussed earlier. For <br /> our purposes, we will gear this article to fire officers who are consumed and immersed <br /> in the job. They have experience and charisma, are sought after for what they bring to <br /> the table, and are truly interested in sharing through training the technical aspects of the <br /> job. Yet, by the hand of fate, the new assignment is a disaster where all of the <br /> empathetic leadership and motivational strategies fail no matter what. Training at the <br /> company level becomes a constant struggle. Why? <br /> The answers are complex, but what I have found is it could broadly fall into two major <br /> categories: <br /> • The first is the culture of the department, the company, or even a specific shift. <br /> What do we mean by the culture? <br /> All of our organizations have a history, and the history of the fire service is a proud one <br /> no doubt. But we are not perfect! There are always issues that need to be addressed <br /> through forums such as this. It's the only way we can learn and improve and evolve into <br /> even better organizations! <br /> Some departments, companies, or shifts have a culture of great discipline, volunteer or <br /> career. Members accept this culture and assimilate into this group, otherwise peer <br /> pressure forces those malcontents out or forces them to conform. <br />