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INFORMATION #1 <br /> always do as they're ordered, but it's a constant uphill battle to get these people to <br /> conduct even the simplest of tasks! <br /> • You may find those who are slightly more willing, but their attention span is very <br /> short, or worse, they just `talk the talk." <br /> The troops with the short attention spans are easily distracted by their cell phone or <br /> become consumed with reading a nearby newspaper or are too busy wanting to have <br /> something to eat or having a conversation of a different nature with their nearest <br /> colleague. Those who "talk the talk" portray themselves as hard chargers, but <br /> unfortunately rarely produce that hard charge that is the spirit of a "heavy hitting" <br /> company. <br /> • Or, the worst of the scenarios;you are trying to educate your people only to be <br /> told either verbally or through their actions that they don't want to be educated in <br /> this field. <br /> In this worst-case scenario, you find the members taking a back seat, or choosing not to <br /> actively participate, or for one reason or another, they "disappear." Also, such attitudes <br /> as "Captain so-and-so is out sick today ... great, no training!" are in line with this area of <br /> concern. These situations are deplorable, but gratefully are rare. <br /> For good or bad, this type of behavior illuminates the group's actions and thought <br /> process like a bright light that all in the organization from the top to the bottom will <br /> notice. These circumstances are problematic. As a company officer, you cannot "order" <br /> someone to be interested in this field of study. <br /> Most departments and most company officers don't have to contend with these issues. <br /> These company-related issues that I'm speaking of are some of the worst of the "worst- <br /> case" situations. This article is geared towards those rare situations where the culture of <br /> the department, or the culture of the company, or the specific shift of a company has <br /> allowed such behavior to occur. Trying to change this overnight becomes quite a task <br /> for the newly assigned, transferred, or promoted company officer. <br /> Management and leadership gurus have the answer, I'm certain, but what about those <br /> absolute worst-case scenarios where all of the inspirational talks and all of the effective <br /> leadership strategies fall on deaf ears? Rare situations where even the leadership <br /> experts would shake their heads! <br />