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from generation to line work, and all utility services in between. Benchmarking of safety statistics by <br />tracking industry-accepted OSHA incident rates, along with focusing on frontline workers, is crucial to <br />the delivery of safe and reliable electricity. In the RP3 program, each utility must prove that it uses an <br />accepted safety manual, provides benchmarking information through APPA's Annual Safety Awards, and <br />follows safe work practices, to name a few critical items. To attain the full 25% rating in this section, <br />please see the detailed Safety section (pg. 24) and Scoring Criteria Summary (pg. 47) in this manual. <br />Work Force Development <br />Training employees, whether through traditional avenues such as workshops and college courses or <br />through in-house programs, demonstrates that a utility values its work force. However, education alone is <br />not sufficient, especially in the world of public power. This section covers a broader scope of work force <br />development. Utilities benefit from providing opportunities for staff to network with other utility <br />representatives throughout the nation and encourage them to get involved in the national perspective of <br />utility relations. Utility staff knowledge increases through membership in state, regional, and nationally <br />focused committees, as well as attendance in conferences and training. RP3 applicants must demonstrate <br />that their utility staff attend applicable industry conferences and workshops, are provided education and <br />career development opportunities, are active either directly or indirectly on industry committees, and the <br />utility has addressed work force and succession planning challenges. <br />System Improvement <br />Stewardship of utility assets is essential to ensuring long term system reliability and performance. <br />Keeping an electric utility well maintained and up-to-date by mandating an improvement program that <br />includes both an eye on the Future through reseazch and development (R&D) and a commitment to system <br />betterment programs can help utilities provide reliable services in the future. Important items in this <br />section include demonstrating that your utility participates in a national, regional, or local R&D program, <br />involvement in energy efficiency or conservation programs, descriptions of system planning and <br />betterment projects to maintain your system's integrity and efficiency. <br />Becoming a Reliable Public Power Provider <br />By completing the checklists contained in this packet and providing the requested documentation and <br />application fee, participating utilities may be recognized as a Gold, Platinum or Diamond Reliable Public <br />Power Provider. The diamond designation is awarded to the utility if it successfully meets 100% of the <br />defined criteria. The platinum designation is awarded if the utility meets 90% of the criteria. The gold <br />designation is awarded if the utility meets 80% of the RP3 Program criteria. An RP3 designation is valid <br />for a two year period; therefore, utilities must re-apply every other year. The intent of the re-application <br />process is to ensure RP3 utilities are consistently striving to improve their reliability and safety practices. <br />