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Training Schedule -General Manager <br />Week 1 <br />Monday 8:00-4:30 Support Center Orange City <br />o Introductions and Tour <br />o Tour the support center <br />o Sign-up for newsletters and get book from library <br />o Orientation <br />o Power point presentation <br />o Chemical Safety <br />o Employee Files (1St day orientation) <br />o Know how to fill out and where each item goes. I-9, W-4... where <br />to send. <br />o Manager Training Binder <br />o Pizza Ranch lingo <br />o Expectations of each day <br />o Manual of Kitchen Operations (MKO) <br />o Poker Chips <br />o Employee Handbook <br />o Download handbook of the website <br />o Fill in all blank in handbook for GMs <br />o Job description <br />o Customer service training <br />o Buffet Your Way <br />o Life at the Ranch Book <br />0 4 Service standards <br />o ACT (Attitude, Consistency and Teamwork) <br />o L.A.S.T. Training <br />o Terminal training <br />o How to ring up orders <br />o How to run labor stats <br />o How to run account report <br />o How to run day files <br />o How to open/close banks <br />o How to edit time clock <br />o How to void tickets <br />o How to recall a ticket <br />o How to run end of day. <br />o How to run employee on clock report <br />o How to run day report <br />o How to add tax exemptions <br />o How to apply coupon. <br />18 <br />