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6.1. ERMUSR 02-15-2011
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6.1. ERMUSR 02-15-2011
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3/11/2011 11:54:12 AM
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2/14/2011 2:56:18 PM
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City Government
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ERMUSR
date
2/15/2011
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CRC -About <br />About CRC <br />CRC is a nationwide, cooperatively owned and operateq 24R contact center, wnlraf station, and software provides Feuntletl in <br />1992, CRC has steadily increased in the size antl scope of its operation with offices in Austin, Minnesota antl Dunlap, <br />Tennessee. CRC provides services primarily to coral electric utilities, inWUding after-hours tlispatch, round-the-clock customer <br />care, and monitoring of security arW medical ala+ms. <br />~@ert9Ymmm <br />CRC will consatendy exceetl member antl employee expectations by being one of the Mghest quality antl best value contact <br />centers, central stations, antl software providers in the Unitetl S[a[es. <br />~Ni®rtart <br />CRC is a leatling, values-based, empleyee-focusetl contact center, central station, antl software provitler enhancing the services <br />of its members throughout the U.S. by focusing on the human side at technology <br />IIAuf 9"alWes <br />Member-Driven <br />Service Excellence <br />Fiscal Respgnsibiliry <br />Employee-Focused <br />Communication <br />Teamwork <br />Innovation <br />Continuous Improvement <br />Community Involvement <br />http://www.crc.coop/CRC Web/contentPages/About.aspx <br />Page 1 of ] <br />2/9/Z~t~ <br />
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