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6.1. ERMUSR 02-15-2011
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6.1. ERMUSR 02-15-2011
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3/11/2011 11:54:12 AM
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2/14/2011 2:56:18 PM
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City Government
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ERMUSR
date
2/15/2011
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Central Contract Center -Opus 21 Management Solutions <br />_, , <br />t. <br />+~ ~ ,The Power tq Do iNore <br />QP~21 Cis Uri;itj° 8i11frtg Central C®'ata+_ttent_c 61t;,i~ r~^, lir~~n F.~¢~s Irt*~rovgrn,i <br />Nain Yaeu <br />x' d <br />Central Contact Center <br />.__ <br />Cam! 1S 's Butiieoess Proox~ Outsourcing <br />QBPOp Grnup us rteoogn¢ertl as a natilomaf <br />leader in eflectli~vey marnagirm,) aiesdewmnar- <br />relafed business prtocedures ®Y ernpBay~irny <br />Phe serances ofi oue BPO Gr~c, dluents cam <br />better sopped U'eei;r slraUegic prlartos, mxNndle <br />improving their paeformance. pmafiAabiEutly ard' <br />sharehdder vatere <br />Depending on your needs. ouur assodaees <br />are avadtable on a RuIB-time oe p~-averse basic. <br />Md because our BPO Groin ig a steaxed eft <br />center environneenN. you only ~ Ror ~ ame <br />our agents spewed veorking om ycowe busimr_ss. <br />To verify tteis, You rteceive a B;il9' a¢tivnH+b rt~'t~ <br />deal details alt fkee onabpmd amad ue~,I~Poha-rNt calf <br />vee teandted for you. <br />Nine wee smmne. examgdias ~ Qall <br />aehiwnTii~ uue ¢am IheameHlle Rar yow~. <br />~ ,K¢mva' a¢mulnd cab'9', cannpa~ir~ms. <br />~ Disecumrrc~G ar aarm¢allafimm rtwG~ adleeCs <br />~ BrNken'~ @aXnroear~ amang~,memzs <br />~ Caiu* ~@~71ti*ir ¢mmt'~ <br />k'Iws.. uue ¢~, innal~ pna~a:ue: caitLmwurrd' <br />one' coaritta~Cas fiorr Mhe rte¢oaerty od pastl- <br />duue a¢¢uwn@5 or ahw_ seltee~ oR ad'dEai' <br />pnrcnN;l~. amdl sarWV~s. kHaunr gnu,' wae' <br />our Cemruxa CemGee'. ias avatiV'aRd~ armrt nearly <br />tlo Mtt~~ swt¢paerr ymar ¢cnm~pam+y"s sh'atlegiie <br />gs~J6 <br />Wteat^s more,. witlPe our seasmce-ak are4~ Ma~lhi!X <br />trained ore-sta6R cusCmmrsr se<v+¢e <br />represerrtatives (CSRS). ewe cam carve as your <br />Central Contact Cera9er. rTrs nmrzans yora cam <br />use Your ovmr CSt2s tae miben staatlogi <br />priorities. sucte as reeve buses deveBopm'vemt <br />and madceting prtograms- ®rc ye,u own si',rc~y <br />use us, and noP Fnave to hire a sCaff of ¢alq' <br />agents at all <br />Ilem flarct ~ asse~iah~ ae stlamdtiemg by <br />r~ttrR m~mpr tt¢ rteamlm cuS 45s yycww >,'wsCCV,mers. <br />va~r pouvsrfiu4: ne~ullUS. <br />Page 1 of l <br />CISaFJtnPMV 6~k4'rv3 P Geor€al COQ tali G=nt~r t Sk I ~ a~i lfr „rz~ ~{ ~ +T .c?<:a irmC~"+micmt' I Pars,~reC ~~riie= &N+J^u~Y_W!_ ^`-entut ~.±I Airgnr <br />CopyrighF3 <'4'a~f SPG ABe n~Mtl6. neserttx@ S'A'c'? M1tzr_c.. Q® wmldm4 tlM~ wai~mn3slmr t~ W13s A41r. <br />http://www.opus2l ms.com/ccc.html 2/9/201 I <br />&*aismeaed Searo:;.es <br />
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