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~'~1,~~°sday, N~~e~be~ ~ <br />8:30 a.m.-Noon <br />Strategic Leadership (Part 1): <br />Planning Tools to Set <br />Organizational Direction <br />Athoughtfully-developed strategic plan is a primary leader- <br />ship tool for utility executives. Successful implementation of <br />the plan requires buy-in by appropriate stakeholders. This <br />session will focus on: <br />^ Developing an effective strategic planning process <br />^ Building understanding and commitment to the strategy <br />^ Implementing the plan and monitoring its progress <br />^ Identifying benchmarks and self-assessment tools <br />for management <br />^ Aligning organizational measurement and <br />control systems with the strategy <br />^ Using tools to support strategic focus and <br />decision-making within the organization. <br />Bryan Singletary <br />President <br />Practical Energies, Inc. <br />Tampa, Fla. <br />Noon-1:30 p.m. <br />Lunch (on your own) <br />1:30~i:30 p.m. <br />Strategic Leadership (Part 2): <br />Obtaining Buy-in from the Board <br />and Staff and Steps for Effective <br />Implementation and Monitoring <br />Arguably the most important relationship for the senior exec- <br />utive or CEO is working effectively with the utility governing <br />body. This begins with agreement on a common direction <br />and goals for the organization. This session will examine: <br />^ A case study describing how to develop the strategic <br />direction of the utility, with board and staff involvement, <br />and arriving at agreed-upon values, goals and objectives <br />^ Examples of plan components, such as: power supply <br />(integrated resource plan); energy efficiency and <br />conservation; financial planning; and work force planning <br />^ A system for qualitative and quantitative measures <br />of progress and performance <br />^ And, ultimately, getting the community to accept the <br />strategic plan and using the plan to convey the value <br />of the utility to all stakeholders <br />Bill Gaines Cliff Lewis <br />DirectodCEp Partner <br />Tacoma Public Utilities Traversa Consulting <br />Tacoma, Wash. San Francisco, Calif. <br />Friday, November 5 <br />8:30 a.m.-Noon <br />Developing Your Most <br />Effective Leadership Style <br />Learn about the critical leadership and people management <br />skills that CEOs and senior managers must use to focus <br />staff on organizational priorities. Learn how to help your <br />staff achieve their highest performance. The instructor will <br />discuss styles and competencies of successful leaders and <br />how they are applied to motivate individuals and move the <br />organization forward. <br />Gordon Maner <br />Program Manager, Local Government Programs <br />Carl trnson Institute of Govemment <br />University of Georgia <br />Athens, Ga. <br />Noon <br />Workshop Adjourns <br />