Laserfiche WebLink
7. CONDITIONS FOR RECONNECTION OF SERVICE <br />A. Any customer, residential or commercial, who is in arrears before <br />disconnection shall be required to post an additional deposit equal to twice <br />the highest monthly bill, rounded to the neazest ten dollazs. <br />B. Payment of any prior billing, in full, shall be made before service will be <br />restored. <br />C. Reconnection charges shall be paid before reconnection. <br />D. Payment of all amounts required for reconnection must be made in the <br />office (there will be no payments collected in the field) during the hours of <br />8:00 am and 3:30 pm, and only cash, money order, or credit card will be <br />accepted. <br />8. BILLING DATES <br />A. Bills are due and payable on the 15s' of the month. Bills become past due <br />on the 16s' day of the month, or the next business day. Any bill not paid by <br />the due date receives a penalty amount of 10% of the original billing. <br />B. Bills are payable at the offices of the Elk River Municipal Utilities, 13069 <br />Orono Parkway, Elk River during normal business hours of 8:00 a.m. to <br />4:30 p.m., by mail, or in provided drop boxes 24 hours per day. Drop <br />boxes are provided outside the offices of the Elk River Municipal Utilities, <br />and beside the post office boxes on Railroad Drive. Automatic payment <br />plans are available with Bank Pay. Drop box locations may be changed <br />from time to time. <br />9. BUDGET HELPER PLAN <br />A. Qualified customers may, if they request and Elk River Municipal Utilities <br />approves, bebilled under Elk River Municipal Utilities' budget helper <br />plan. Such plan shall provide for 12 equal monthly payments based on the <br />customer's anticipated annual billing. The Elk River Municipal Utilities <br />will review the account at July 15`h or December 15`s to ascertain the <br />reasonableness of the budget under current rates or conditions of use of <br />service, and the monthly payment will be adjusted accordingly. <br />1. Budget plan is only upon request and approval by the Elk River <br />Municipal Utilities. <br />2. Budget plan requires payment through automatic bill pay. <br />3. Any NSF payment will negate the plan and the customer will <br />automatically return to standard billings. <br />10. CREDIT AND COLLECTION POLICIES <br />A. Bills Paid after the 15`h of the month are considered late and may subject <br />customers to additional deposit requirements. <br />