5.4. SR 05-11-2009 - Laserfiche WebLink

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Item #5.4. ver MEMORANDUM TO: City Council FROM: Lori Johnson, City Administrator DATE: May I I, 2009 SUBJECT: Community Survey Conducting a community survey is one of the items the Council identified that it wanted to accomplish in 2009. The first step in the process is for the Council to provide direction to staff including defining what the Council wants to accomplish with the survey. There are several different ways to approach this project depending upon the Council's intent. Here are a few of the topics for Council discussion on Monday night to help define the intent, method, and focus the Council wants for the survey: Method of Survey: o In House -City Staff could develop a survey accessible from the City's website. The survey would be available for residents to complete on-line or they could request a copy by mail if they did not have Internet access. o Hire aconsultant - A neighboring community conducted a survey of 400 of its residents asking 81 questions at a cost of approximately $13,500 in 2007. This type of survey may offer more statistically accurate results and would provide professional interpretation of the results; however, that comes at a significant cost. No funds were budgeted in 2009 to conduct a survey. o Use other on-line survey services -The City could use Survey Monkey or other survey providers. The challenge would be to get the survey link to the residents. This method is very efficient if an email data base is available. However, the City does not have a data base of resident's email addresses and some residents do not have email or Internet access. Number of residents who will be surveyed: o If the Council wants to survey all residents, the best method is an in-house or on-line survey. It would be cost prohibitive to have a consultant survey all residents. S:\Council\Lori\2009\Community survey 05 1109.doc