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MEMORANDUM <br /> <br />Item f~ 4.5. <br /> <br />TO: <br /> <br />Mayor and City Council <br /> <br />FROM: <br /> <br />Phil Hals, Street/Park Superintendent <br /> <br />DATE: <br /> <br />February 13, 2003 <br /> <br />SUBJECT: Cleaning Contractors at the Library <br /> <br />In November, the City Council approved a 2-month trial period for Options, Inc. of Big Lake <br />to do the daily cleaning at the library. In mid-January, Options, Inc.'s performance was <br />reviewed and found to be deficient in several areas. City staff and library staff decided to <br />allow Options, Inc. one more month to raise the level of service that they provided. <br /> <br />We are now mid-month February, and Staff has again reviewed job performance of the <br />Options, Inc. cleaning services and it is our recommendation that we terminate the Options, <br />Inc. services. To this point the service level that they have provided has not met standards <br />that we feel are necessary for this building. <br /> <br />I will be on hand at the meeting to help answer questions. <br /> <br />Recommendation: <br />Terminate Options, Inc. as of February 28, 2003 and include the library cleaning with the City <br />Hall and Lions Center cleaning services performed by Toni Karpe. <br /> <br /> <br />