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Elk River Municipal Utilities <br />G.4gla - Performance Metrics and Incentive Compensation Policy Score Card - 2024 <br />Awarded <br />Category <br />Percent <br />Sub -Category <br />Sub -Percent <br />Goal <br />Score <br />Multiplier <br />Percentage <br />Water Quality Standards <br />5 <br />Meet <br />Requirements <br />Lead and Copper quality <br />5 <br />90th percentile <br />Bacteria Detection <br />5 <br />0 positive <br />samples <br />CAIDI <br />5 <br /><120 Min <br />Safety, Reliability <br />and Quality of <br />40 <br />Utility Services <br />SAIDI <br />5 <br /><90Min <br />SAIFI <br />5 <br />< 0.5 <br />Line Loss <br />5 <br /><5% <br />Water Loss <br />5 <br /><12% <br />Clean Energy Choice Program <br />Participation <br />5 <br />+30 net <br />Employee Turnover <br />10 <br />< 7.5% <br />Workforce <br />Development <br />25 <br />Participation in Recommended <br />and MandatoryTrainings <br />10 <br />> 95% <br />Margins/Net Profit <br />20 <br />> Budget <br />Financial Goals <br />35 <br />Reserves <br />10 <br />> Target <br />Inventory Accuracy <br />5 <br />> 95% <br />Total Multiplier: <br />Adopted December 12, 2012 <br />Revised October 11, 2016 <br />Revised December 17, 2019 <br />Revised December 14, 2021 <br />Revised December 13, 2022 <br />Revised December 13, 2023 <br />Current <br />Notes Result <br />met requirement <br />met requirement <br />90 <br />on target <br />0 <br />off target <br />128.806 <br />on target <br />40.459 <br />on target <br />0.314 <br />on target 4.6% <br />off target 12.2% <br />on target 32 <br />on target 4% <br />on target 96% <br />on target <br />on target <br />on target 99.8% <br />49 <br />