6.1b ERMUSR 03-12-2024 - Laserfiche WebLink

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�i Elk River --�- Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: ERMU Commission Sara Youngs —Administrations Director MEETING DATE: AGENDA ITEM NUMBER: March 12, 2024 6.1b SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: • Office walk-in traffic for February consisted of 161 customers, averaging 31 customers per week over the 5-week period. • ERMU red tag notification count for February under the Cold Weather Rule. o Cycle 3 — 21 red tag notifications. o Cycle 4-0 red tag notifications due to testing of Advanced Metering Infrastructure (AMI). o Cycle 1— 29 red tag notifications. o Cycle 2 —11 red tag notifications and 1 disconnection. • During the month of February 2024, the customer service team entered 39 payment arrangements with customers. During February 2023 there were 45 payment arrangements. • Currently there are 7 active residential solar photovoltaic projects planned or under construction in the ERMU service territory. • In the last 30 days, combined the level two charger located downtown and in the parking lot in front of ERMU had 19 sessions and provided customers with 585 kWh of green energy. • The annual Utility Distributed Generation Interconnection has been filed with the Minnesota Public Utilities Commission. Minnesota Statute 21613.1611 requires every electric utility to file all distributed energy resource systems interconnected, withdrawn, decommissioned, and in active application. • The AMI team continues to meet weekly with National Information Solutions Cooperative and Core & Main to work through, test, and implement new processes and procedures. • Starting with the disconnection date of February 28, 2024, customers that have the AMI electric meter installed on their residence will be disconnected and reconnected remotely. Page 1 of 2 187