6.1b ERMUSR 08-08-2023 - Laserfiche WebLink

Home Browse Search

______________________________________________________________________________ Page 1 of 2 UTILITIES COMMISSION MEETING TO: ERMU Commission FROM: Sara Youngs – Administrations Director MEETING DATE: August 8, 2023 AGENDA ITEM NUMBER: 6.1b SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: • Office walk-in traffic for July consisted of 102 customers, averaging 26 customers per week over the 4-week period. • ERMU disconnections for the month of July. o Cycle 3 – 16 disconnections o Cycle 4 – 6 disconnections and 2 business Red Tags. o Cycle 1 – no disconnections due to heat. o Cycle 2 – no disconnections due to timing – August cycle 2 has two disconnection days. • Currently there are 13 active residential solar photovoltaic projects planned or under construction in the ERMU service territory. • Staff has been working with Star Energy on updating our distributed energy resources specifications manual; we are beginning to see an increase in commercial solar inquiries. • The customer service team is back to full strength with the hiring of Emily Chock who started on July 12. • HydroCorp has been providing backflow prevention inspection notices to residential customers. Of the 260 notices sent out at the end of July, 86 have complied. Reminder notices will be sent to the remaining customers as we continue to work through the 260 total residential backflow preventers ERMU has on its water system. As part of ERMU’s fee schedule, residents will be charged $100 per month for non-compliance. • In the last 30 days, the level two charger located downtown had 35 sessions and provided customers with 310 kWh of green energy. The level two charger located in the parking lot in front of the ERMU main office has been unreachable to provide any data back to ERMU on usage. The charger will be repaired on August 4, 2023. 91