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UTILITIES COMMISSION MEETING <br />TO:FROM: <br />ERMU Commission Theresa Slominski –Interim General Manager <br />MEETING DATE: AGENDA ITEM NUMBER: <br />August 11, 2020 6.1b <br />SUBJECT: <br />Staff Update <br />ACTION REQUESTED: <br />None <br />DISCUSSION: <br /> There was an article published in the Forum newsfeeds that commission membersmay <br />have seen. The point of the article was that the large investor-owned utilities like Excel <br />Energy and Minnesota Power were required to continue suspendingdisconnections of <br />their customers during the pandemic, whilemunicipal utilities and cooperatives do not <br />have the same requirement. The article was fair to ERMU, accurately representing that <br />we would only disconnect those who were in arrears prior to the pandemic, whilenot <br />disconnecting customers who were financially impacted by the pandemic. The article is <br />attached. <br /> <br /> The transition to everyone wearing masks has gone well. There is the whole spectrum of <br />feelings regarding it, from very happy to very frustrated, and I am sure we are not the <br />only organization with employees that feel that way. The next COVID-19 consideration <br />will be the school transition and working with staff as needed for varied schedules. <br /> <br /> Sherburne County has some Coronavirus Aid, Relief, and Economic Security Act funds <br />available to assist residential customers with a variety of needs, including utility bills. <br />Staff is providing the County contact phone number to customers when working with <br />past due accounts. <br /> <br /> <br /> <br /> <br /> <br />______________________________________________________________________________ <br />Page 1 of 1 <br />90 <br /> <br />