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ElkRiverMunicipalUtilities <br />G.4g1aPerformanceMetricsandIncentiveCompensationPolicyScoreCard2021 <br />Awarded <br />CategoryPercentSubCategorySubPercentGoalScoreMultiplier <br />Current <br />Percentage <br />Result <br />Notes <br />Meet <br />WaterQualityStandards5 <br />metrequirement <br />Requirements <br />LeadandCopperquality590thpercentile <br />metrequirement90 <br />0positive <br />BacteriaDetection5 <br />ontarget0 <br />samples <br />Safety,Reliability <br />CAIDI5<120Min <br />offtarget160.440 <br />andQualityof40 <br />UtilityServices <br />SAIDI5<90Min <br />ontarget40.579 <br />SAIFI5<0.5 <br />ontarget0.253 <br />LineLoss5<5% <br />ontarget1.49% <br />WaterLoss5<12% <br />offtarget15.55% <br />CleanEnergyChoiceProgram <br />5+15 <br />Participation <br />metrequirement22 <br />Workforce <br />EmployeeTurnover10<7.5% <br />25 <br />ontarget4% <br />Development <br />ParticipationinRecommended <br />10>95% <br />andMandatoryTrainings <br />ontarget97% <br />Margins/NetProfit20>Budget <br />ontarget <br />FinancialGoals35 <br />Reserves10>Target <br />ontarget <br />InventoryAccuracy5>95% <br />ontarget99.99% <br />TotalMultiplier: <br />AdoptedDecember12,2012 <br />RevisedOctober11,2016 <br />RevisedDecember17,2019 <br />41 <br />