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UTILITIES COMMISSION MEETING <br />TO:FROM: <br />ERMU Commission Michelle Canterbury– Executive Administrative Manager <br />MEETING DATE: AGENDA ITEM NUMBER: <br />November 10, 2020 6.1f <br />SUBJECT: <br />Staff Update <br />ACTION REQUESTED: <br />None <br />DISCUSSION: <br /> The2020 Consumer Privacy Notice is the November bill insert. The notice, which is <br />required to be sent out annually to our customers, explains how we collect, share, and <br />protect their personal information. In addition, it is the policy of Elk River Municipal <br />Utilities (ERMU)to comply with the Minnesota Government Data Practices Act <br />pertaining to government data, which includes customer data. Attached is a copy of the <br />bill insert. <br /> <br /> October and November social media posts will feature a variety of topics including: <br />ERMU’s field services facility construction project, 5 ways to save energy while staying <br />warm, how to avoid energy waste from phantom loads, ask an expert: energy-efficient <br />clothes washers, and introductions of new employees and employee promotions. Staff <br />will also be posting public service announcements such as dates of upcoming <br />commission meetings, holiday business closures, and daylight savings time. <br /> <br /> The ERMU website overhaul initiative is now complete! The go-live date was November <br />4, 2020. Staff is planning to provide an overview to the commission at the December <br />commission meeting. In the interim, pleasecheck out the site at www.ERMUMN.com. <br /> <br /> ERMU recently won two merit awards in the Excellence in Public Power <br />Communications Awards, a national competition sponsored by theAmerican Public <br />Power Association. This year’s entries were judged in three categories: print/digital, <br />video, and web/social media. Kudos to Conservation & Key Accounts Manager Tom <br />Sagstetter and Communications Coordinator Tony Mauren for all the thought and hard <br />work that went into producing these award-winning educational pieces! <br /> <br />In the print/digital category, ERMU received the merit award for “Your Guide to Home <br />Energy Use.” The guide gives customers the knowledge and tools they need to <br />effectively manage their energy consumption. It provides an understanding of the <br />______________________________________________________________________________ <br />Page 1 of 2 <br />93 <br />