6.1.F ERMUSR 5-12-2020 - Laserfiche WebLink

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UTILITIES COMMISSION MEETING TO:FROM: ERMU Commission Michelle Canterbury– Executive Administrative Manager MEETING DATE: AGENDA ITEM NUMBER: May 12, 2020 6.1f SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: Minnesota MunicipalUtilities Association (MMUA) will be holding their Annual Summer Conference August 24-26 at Cragun’s Resort in Brainerd, Minnesota. Although MMUA is still working on program details, they suggest making our room reservationsnow. In the event we are still dealingwith COVID-19and MMUA has to cancel their conference, Cragun’s will refund the room deposits. The Current newsletter is one of the May bill inserts. The spring edition focuses on: ERMU’s COVID-19 Response Plan, an introduction to a few of the members of our response team, energy assistance program updates, secure utility bill payment options, the recycle coach app, 811 call before you dig, and 2019 electric and water statistics. A promotional flyer on the AC Tune-Up Program will also go out with the May bills. This program offers ERMU electric customers the opportunity to receive a $60 bill credit for having their AC unit tuned up by a professional HVAC contractor. Attached are copies of the bill inserts. Typically, when we publish our quarterly Current newsletter, we intentionally focus our social media posts that month around the topics that were covered in the newsletter. Given the timing of events, we already highlighted the COVID-19 related topics on our website and social media throughout the months of March and April. Our May social media posts will focus around other relevant topics such as: Drinking Water Week, the 2019 Water Quality Report, and six things you can do to avoid coronavirus scams. Additionally, with all the spring cleaning and yard projects going on right now, we will include posts on 811 call before you dig, the recycle coach app, and the AC tune-up rebate. The ERMU website overhaul initiative continues to progress as planned. We have now moved into stage 3 of the web development process which is the programming stage. As Prime Advertising & Design works through the programming stage, which typically ______________________________________________________________________________ Page 1 of 2 213