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UTILITIES COMMISSION MEETING <br /> <br />TO: FROM: <br />ERMU Commission Michelle Canterbury Executive Administrative Manager <br />MEETING DATE: AGENDA ITEM NUMBER: <br />March 10, 2020 5.2 <br />SUBJECT: <br />2019 Annual Report <br />ACTION REQUESTED: <br />Receive the 2019 Annual Report <br /> <br />BACKGROUND: <br />In 2018 the annual report was evaluated for its value, the process in which it was produced and <br />distributed, and the timing and relevance of the information. At that time, staff determined <br />that a smaller more concise report would lower printing and distribution costs, making it <br />economically feasible to distribute the report to all customers; this process was implemented in <br />2018. At that time, it was also determined that it was possible to produce the annual report <br />earlier in the year so the information would be more relevant from a timing perspective; with <br />this process to begin in 2019. <br /> <br />DISCUSSION: <br />Staff is pleased to present the 2019 Annual Report. This years report takes a moment to reflect <br />on the completion of the electric service territory transfer and the positive impact it has had on <br />the community we serve. It also highlights how our values have shaped the service we provide, <br />the ways in which we stay <br />$1.78 million back into the pockets of our customers. <br /> <br />The 2019 annual report will be printed and distributed to all ERMU customers with their March <br />billing statement. The report will also be available digitally on ERMU website and will be <br />promoted throughout our social media sites. <br /> <br />ATTACHMENTS: <br />2019 Elk River Municipal Utilities Annual Report <br />______________________________________________________________________________ <br />Page 1 of 1 <br />69 <br />