Laserfiche WebLink
UTILITIES COMMISSION MEETING <br />TO: FROM: <br />ERMU Commission Michelle Canterbury Executive Administrative Manager <br />MEETING DATE: AGENDA ITEM NUMBER: <br />February 11, 2020 6.1g <br />SUBJECT: <br />Staff Update <br />ACTION REQUESTED: <br />None <br /> <br />DISCUSSION: <br />Reminder that the annual Commissioner Orientation will be held March 10 at 2:30 p.m. <br />in the ERMU Commission Room. Please be sure to bring your Governance Commission <br />Policy ring binger to the orientation as well be replacing and adding any policies that <br />have changed over the past year. <br /> <br />The February bill insert is a promotional flyer on automatic bill payment. Automatic bill <br />drafted from their bank account on the due date, is a quick and easy way for customers <br />to pay their bill. A $5.00 bill credit will be offered to new customers enrolling in the <br />program. Attached is a copy of the bill insert. <br /> <br />February social media posts will feature a variety of topics including: automatic bill <br />payment, 4 reasons why your HVAC filter may not be filtering the air, space heater <br />safety, an energy crossword puzzle, and the debut of ERMUs brand-new booklet Your <br />Guide to Home Energy Use. Staff will also be posting public service announcements such <br />as dates of upcoming commission meetings, holiday business closures, and trash pickup <br />delays. We will also be recognizing the Water Department for being a recipient of the <br />Water Fluoridation Quality Award. <br /> <br />The Star News helped to get the word out about ERMUs 0% electric rate increase when <br />they featured an article on the front page of the January 18 edition. The article <br />explained how it was possible to hold our electric rates for 2020, and the positive impact <br />it has on our consumer owners and the community. Attached is a copy of the article. <br /> <br />Staff met with Prime Advertising & Design on January 16 for a discovery kickoff meeting <br />for the website redesign project. A proposed navigation structure was also presented. <br />Since the kickoff meeting, staff has been working with Prime to fine-tune and finalize <br />the navigation structure before moving onto the next phase of the web development, <br />which involves the creative design process. <br />______________________________________________________________________________ <br />Page 1 of 2 <br />123 <br />