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Elk River ,� <br /> Municipal Utilities UTILITIES COMMISSION MEETING <br /> TO: FROM: <br /> ERMU Commission Theresa Slominski—Administrations Director <br /> MEETING DATE: AGENDA ITEM NUMBER: <br /> November 12, 2019 2.3 <br /> SUBJECT: <br /> 2019 Third Quarter Performance Metrics Scorecard Statistics <br /> ACTION REQUESTED: <br /> None <br /> BACKGROUND: <br /> Following the Commission's adoption of the Performance Metrics program in December 2012 <br /> and the revision in 2016, we will be tracking the progress for 2019, to be awarded in 2020. This <br /> is a company performance-based program designed to incentivize employee commitment <br /> towards the company's success. Divided into categories representing core values of the <br /> company and again into sub-categories that are quantifiable, this program is designed to track <br /> goals that require companywide support from the employees to continually achieve. When the <br /> employees work together as a team to achieve these goals, the company recognizes a <br /> corresponding increase in value to our customers. <br /> DISCUSSION: <br /> At close of the fiscal 2019 year, and completion of the audit, the final score card will be <br /> evaluated and presented to the Commission for awarding the related distribution in 2020. We <br /> will be tracking the progress of the company and the related score card quarterly throughout <br /> 2019.The third quarter scorecard is attached, with some notes for the third quarter results. <br /> FINANCIAL IMPACT: <br /> None, until awarded the following year. <br /> ATTACHMENTS: <br /> • Performance Metrics and Incentive Compensation Policy Score Card —2019 Third <br /> Quarter <br /> Page 1 of 1 <br /> 40 <br />