6.1b ERMUSR 09-11-2018 - Laserfiche WebLink

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Elk River ,— Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: ERMU Commission Theresa Slominski—Finance & Office Manager MEETING DATE: AGENDA ITEM NUMBER: September 11, 2018 6.1b SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: • The fund accounting implementation site visit with NISC staff that was delayed from July actually occurred this past month, August 28-30. We now have a "mini" upgrade for AP, Payroll, and Bank Reconciliation as a beta test site (Fixed Assets is still to come.) We had some software settings changes to make, which changed some processes minimally, but the overall reduction in manual processes was huge. The success of the implementation and the preliminary testing all indicate overall success with this long- awaited project. We have a month end process to run yet for payroll that we were not able to complete while they were here, but did run the process in a test company to get an idea of how it will work and that was successful. I have attached an internal blog that NISC posted to their employees working on the project. • As previously communicated by Troy, our health insurance renewal was very favorable with a 5% increase, the lowest renewal rate offered. Our ancillary insurances of dental, life, AD&D, and disability are renewing with no increases, per our contract. • We are going to be refunding customers for some deposit interest that they were owed in 2016 and 2017. The interest rate was not accurate in iVUE and did not refund enough dollars. NISC helped create a spreadsheet of what people are owed and we've mass applied those credits to customers' accounts. There will also be a special message on the bill ONLY for those customers that actually receive a refund. That message will say "Deposit interest from 2016 and 2017 is refunded on this bill." • Assessment letters will be sent out to applicable customers in the 4 respective billing cycles of September. Cycle 4's letters were mailed out on Wednesday, September 5, and letters for cycles 1-3 will be mailed out in the subsequent weeks. This may generate some phone calls so just wanted to give you a heads up. As a reminder, these letters refer to past due balances of services that are assessable to their taxes (water, sewer, trash, stormwater, and some electric). They will have until October 31 to pay or it will be assessed. Page 1 of 2 200