4.1 ERMUSR 07-11-2017 - Laserfiche WebLink

Home Browse Search

Elk River Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: ERMU Commission Troy Adams, P.E. - General Manager MEETING DATE: AGENDA ITEM NUMBER: July 11, 2017 4.1 SUBJECT: Delegation to Management Policies ACTION REQUESTED: Adopt the proposed Delegation to Management Policies. BACKGROUND: In 2016 the Commission approved contracting with Collaboration Unlimited to update and develop core governance policy. The decision to implement and the schedule for completion were largely based on two factors. First, the existing policy book and by-laws had not been reviewed or updated on a routine basis. Second, with the March 2017 expansion for the ERMU Commission from three to five members it was determined to be beneficial to develop and update core governance policy to serve as a guide for the expanded Commission. The work was divided into two phases, the first being the core governance policies and the second addressing the development of delegation to management policies. DISCUSSION: Presented for consideration are the next two delegation to management policies that our consultant John Miner has developed. Staff worked with ERMU's legal counsel to review the proposed delegation to management policies. The results of that review are reflected in the following proposed policies: • G.4d Customer Interests • G.4e Core Customer Services With only the first six policies of Phase 2 developed, there are gaps and overlap in policy. These gaps and overlaps are intended to be resolved as the Commission reviews and considers policy updates and revisions throughout this project. It is the intention to bring policy back for consideration at every Commission meeting. The remaining policies to be developed in the delegation to management are reflected in the tentative table of contents which is attached for reference. FINANCIAL IMPACT: None ATTACHMENTS: • Proposed ERMU Policy—G.4d—Customer Interests Page 1 of 2 160