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Elk River <br /> Municipal Utilities UTILITIES COMMISSION MEETING <br /> TO: FROM: <br /> ERMU Commission Jennie Nelson—Customer Service Manager <br /> MEETING DATE: AGENDA ITEM NUMBER: <br /> April 11, 2017 2.4 , <br /> SUBJECT: <br /> Resolution Allowing for Customer Contributions of Account Credits to CAER <br /> ACTION REQUESTED: <br /> Approve Resolution Allowing for Customer Contributions of Account Credits to CAER <br /> BACKGROUND: <br /> In 2014,the Commission approved a resolution allowing ERMU customers to request to <br /> voluntarily donate their final bill credit balances (over$5)to Salvation Army's HeatShare <br /> program. The resolution also allowed ERMU to remove the small and insignificant credits <br /> balances ($5 or less) from customer accounts and remit the aggregate balance to HeatShare. <br /> DISCUSSION: <br /> Staff would like to present a new resolution to change the receiver of the credits from HeatShare <br /> to Community Aid Elk River(CAER). CAER is a local entity that provides heating assistance. <br /> Because HeatShare is a statewide program, staff is not confident that the dollars ERMU is <br /> remitting are being used with ERMU customers who are in need. As CAER works primarily with <br /> local utilities, it will be administratively easier for them to allocate the dollars to customers in <br /> need within our service territory. <br /> ATTACHMENTS: <br /> • Resolution No. 17-2—Allowing for Customer Contributions of Account Credits to <br /> CAER <br /> Page 1 of 1 <br /> 63 <br />