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Elk River <br /> Municipal Utilities UTILITIES COMMISSION MEETING <br /> TO: FROM: <br /> Elk River Municipal Utilities Commission Theresa Slominski—Finance and Office Manager <br /> John Dietz—Chair <br /> Al Nadeau—Vice Chair <br /> Daryl Thompson—Trustee <br /> MEETING DATE: AGENDA ITEM NUMBER: <br /> February 14, 2017 6.1b <br /> SUBJECT: <br /> Staff Update <br /> DISCUSSION: <br /> January 17th through the 19th we hosted two NISC developers: John Weber, Product Line <br /> Manager, and Ben Cannady, Requirements Analyst. They met with staff to review the fund <br /> accounting initiative and went through each module to discuss current limitations and requested <br /> enhancements as this initiative is developed. The meeting was very valuable in being able to <br /> meet face-to-face with the developers and openly discuss the pros and cons of the software <br /> related to fund accounting. We are excited and appreciative of the opportunity to be included in <br /> this phase of the development and have offered to be a sounding board and a testing site during <br /> the next phase as the software is actually developed to support fund accounting. NISC's goal for <br /> the fund accounting release is fall of 2018 so our challenge will be trying to be patient until then. <br /> Jennie Nelson, Customer Service Manager, brought in a trainer from Resource Training and <br /> Solutions to provide customer service training for staff. It was a morning session and all CSRs <br /> participated in, as well as the four Specialists and a representative from the other departments. It <br /> was very well received and a great reminder/refresher of how important excellent customer <br /> service is first and foremost to our customers, but also to those we work with internally and <br /> externally. <br /> Preparations are underway for our auditors, Abdo, Eick, &Meyers,to be onsite for fieldwork <br /> Thursday and Friday, March 2nd and 3rd. The City's onsite fieldwork with their auditors will be <br /> the week of March 13th <br /> Two errors were discovered on the summary page of the budget presentation for the water <br /> department and I want to bring them to your attention. The first error was that approximately <br /> $25,000 in miscellaneous revenue was not included. The second error was the capital projects <br /> amount was added instead of subtracted for showing the net contribution to reserves (instead of <br /> an approximate $900,000 increase it is an approximate $200,000 increase.) These are errors in <br /> presentation only and do not impact rates or require any action. <br /> POWERED 1 / <br /> Page 1 of 1 NATURE <br /> Reliable Public <br /> Power Provider POWERED To S <br /> 156 <br />