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Elk River <br /> Municipal Utilities UTILITIES COMMISSION MEETING <br /> TO: FROM: <br /> Elk River Municipal Utilities Commission Theresa Slominski—Finance and Office Manager <br /> John Dietz—Chair <br /> Al Nadeau—Vice Chair <br /> Daryl Thompson—Trustee <br /> MEETING DATE: AGENDA ITEM NUMBER: <br /> October 11, 2016 6.1b <br /> SUBJECT: <br /> Staff Update <br /> DISCUSSION: <br /> We will be conducting our last round of shutoffs October 1 1th before the Cold Weather Rule <br /> comes into play for the time period of October 15th through April 15th. A verbal update will be <br /> provided at the meeting. <br /> Assessment letters went out to approximately 450 property owners with outstanding balances of <br /> sewer,water,trash, storm water, and some electric accounts with the related franchise fees,per <br /> Minnesota Statutes and Elk River City Code. Property owners have until the end of October to <br /> pay or have it assessed on their tax bill. Should you receive phone calls on this, you may always <br /> refer them to the office for details. <br /> The accounting staff(Jenny B and Melissa), along with the billing staff(Meridee, Jennie N, and <br /> Michelle M), have worked many hours this month in preparation for the sale of the security <br /> department. The data preparation and the details of recording the sale have all required lots of <br /> work. The last task to be done with the sale is to transfer the physical customer files. <br /> Customer Service Week was celebrated October 3-7 to honor and appreciate the staff providing <br /> excellent customer service to our customers. We provided lunch on Monday and had some <br /> "Office Olympics"with a small activity every day to have some fun throughout the week. <br /> POWERED BY <br /> Page 1 of 1 NATURE <br /> Reliable Public P o e a E o T o S e a v e <br /> Power Provider <br /> 154 <br />