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Elk River <br /> Municipal Utilities UTILITIES COMMISSION MEETING <br /> TO: FROM: <br /> Elk River Municipal Utilities Commission Theresa Slominski—Finance and Office Manager <br /> John Dietz—Chair <br /> Al Nadeau—Vice Chair <br /> Daryl Thompson—Trustee <br /> MEETING DATE: AGENDA ITEM NUMBER: <br /> May 10,2016 6.1b <br /> SUBJECT: <br /> Staff Update <br /> DISCUSSION: <br /> We shut off approximately 60 services on Tuesday, April 19th-the first time we were able since <br /> the cold weather rule expiration on April 15th. There are only a few services still off and it <br /> appears there is no one living in these residences currently. (We refer to these situations as a <br /> "skip") We will be conducting shut offs again the first week in May and will have a verbal <br /> update at the commission meeting on the outcome. <br /> Since our upgrade at the beginning of April, we have identified a few issues that are not working <br /> as they should and have programming requests in place to correct. Some examples of the issues <br /> are: some payments aren't being applied correctly, some reversals of penalties and payments <br /> aren't being reflected correctly in customer history, a report isn't summing correctly, and some <br /> defaults were overwritten and need to be reset. Since we have gone live with iVUE, this is the <br /> first upgrade we have done so close to the original release and so we have found that we may be <br /> the ones finding the problems,rather than benefitting from others finding them and having it <br /> fixed before we upgrade. <br /> On a positive note, since the upgrade we have also benefitted from some enhancements with <br /> recurring pay functionality in payroll, some multi-service enhancements on the CIS side that we <br /> had been waiting for and are glad they are now in place, and the vault tracking(a document <br /> image-capturing functionality) has been super. <br /> Our insurance renewal paperwork is due this month and so we have been working on that <br /> information, as well as the upcoming bonding, the cost of service study, and some internal <br /> evaluations of the landfill gas plant and security services. <br /> Kathy Greenberg attended a Public Employees Retirement Association(PERA) Pre-Retirement <br /> Workshop April 15th in St. Paul,MN. Her education report is attached. <br /> IOIERED I ! <br /> EN Page 1 of 2 NATURE <br /> Reliable Public. <br /> Power Provider P OWERED T O S ERV E <br /> 223 <br />