6.1B. ERMUSR 10-13-15 - Laserfiche WebLink

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4'4- - Elk River Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: Elk River Municipal Utilities Commission Theresa Slominski—Finance and Office Manager John Dietz—Chair Al Nadeau—Vice Chair Daryl Thompson—Trustee MEETING DATE: AGENDA ITEM NUMBER: October 13, 2015 6.1b SUBJECT: Staff Update DISCUSSION: In the past,we have presented quarter write-offs in the month immediately following the calendar quarter, so third quarter write-offs for July through September were presented in October. With our new software,the process is different and the complete information is not available in such a short turn-around. The process looks back a full month, and is run at the end of a month. So July-Sept data is processed at the end of October, and would then be available to present in November. Moving forward, we will be adjusting our reporting timeline by one month. The new schedule will be as follows: third quarter presented in November, fourth quarter presented in February, first quarter presented in May, and second quarter presented in August. We had four staff members attend the NISC software Member Information Conference(MIC) in St. Louis,MO September 28th—30th. Those attending were Jennie Nelson, Customer Service Manager; Christy Schallock, Customer Service Representative; Jenny Biorn, Staff Accountant; and Geri Fournier, Purchasing Specialist. They were able to participate in individual classes to learn more about the software as they use it, ask questions of the experts, and network with other users. All found it very valuable, and so thanks for allowing them the opportunity to attend. Their education reports are attached. I received communication from Assurant that they will be merging with another company, SunLife Financial,by the end of the first quarter 2016, subject to regulatory approvals. Assurant will still operate business as usual with employee contracts and we should have no change in our benefits with them. Per an email from Assurant"This may have come to your attention so I just wanted to pass along some facts about the acquisition announcement last evening. in short, nothing will change with our work on ERMU, not the offer, service, value adds, etc... All proposals will be issued under Assurant and honored as this merger will not be official for months. Sun has acquired all of our leases too so we'll still be neighbors with the same personnel." I have attached a letter from the company as well. !POWERED BY Page 1 of 2 NATURE Reliable Public Power Provider P O W E R E D T o S R E 82