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Message ~~~ ~'7~'~ Page 1 of l <br /> <br />Schmidt, Joan <br /> <br />From: ebitzan@riverwoodinn .com <br />Sent: Thursday, April 29, 2004 10:27 AM <br />To: 'Schmidt, Joan' <br /> <br />Subject: RE: Dinner <br /> <br />PLEASE accept your sincere apology for last Thursday night. We too wanted this to be special for your group. <br />We want nothing more than for our guests to enjoy their time with us and walk away with their expectations <br />exceeded. <br /> <br />Brian and I have discussed all the issues that your group had and we came to this conclusion: we will adjust off <br />the $200.00 room rental along with $500.00 off the cost of your food. This will be a total adjustment of $700.00 off <br />the final bill. This bill is in the mail and you should be receiving it shortly. We know this does not make up for the <br />occurrences of that evening, but we hope that you will accept it as part of our apology. <br /> <br />The entire staff here looks forward to the opportunity to work with your group again in the future. Please let me <br />know if there is anything else that we can do for you! <br /> <br />Sincerely, <br /> <br />Erika Bitzan <br />Catering Manager <br />Riverwood Inn E Conference Center <br />Phone: 763-441-6833 <br />Fax: 763-441-3186 <br />www. riverwoodin n.com <br /> <br />..... Original Message ..... <br />From: Schmidt, 3oan [mailto:3Schmidt@ci.elk-river.mn.us] <br />Sent: Thursday, April 29, 2004 9:24 AM <br />To: 'ebitzan@ riverwoodinn.com' <br />Subject: Dinner <br /> <br />Hi Erika <br />Brian and I have been playing telephone tag. <br />Thank you. <br /> <br />Joan Schmidt, City Clerk <br />City of Elk River <br />jschmidt@ci.elk-river.mn.us <br />763-635-1002 <br /> <br />Please email me with your intentions. <br /> <br />4/29/2004 <br /> <br /> <br />