Laserfiche WebLink
d <br /> Elk River <br /> Municipal Utilities UTILITIES COMMISSION MEETING <br /> TO: FROM: <br /> Elk River Municipal Utilities Commission Theresa Slominski —Finance and Office Manager <br /> John Dietz—Chair <br /> Al Nadeau— Vice Chair <br /> Daryl Thompson—Trustee <br /> MEETING DATE: AGENDA ITEM NUMBER: <br /> March 18, 2014 5.2 <br /> SUBJECT: <br /> Salvation Army Heatshare Program Policy <br /> BACKGROUND: <br /> HeatShare is a Salvation Anny program that provides emergency utility assistance for people <br /> with no place left to turn. The program is funded in part by Salvation Army donors and <br /> customers of local utility companies. Elk River Municipal Utilities has partnered with HeatShare <br /> for many years through delivering brochures to our customers, making information available on <br /> our website, and forwarding monies from customers to HeatShare. At the March Commission <br /> meeting, it was noted a customer had requested to donate their credit balance to Heatshare <br /> instead of having it refunded to them. From this discussion it was asked if we could provide <br /> customers the option of donating credit balances to Heatshare moving forward. It was also <br /> discussed having the ability to remove the small and insignificant credit balances from customer <br /> accounts and remitting the aggregate balance to Heatshare. <br /> DISCUSSION: <br /> Elk River Municipal Utilities (ERMU) wishes to honor the request of the customer and provide <br /> another option for customers who may wish to donate their balance rather than receive a refund. <br /> This, of course, would be at the discretion of the customer. While ERMU does not utilize funds <br /> for donations, as ERMU is already partnering with HeatShare to help the residents in our area <br /> who are struggling, this seems like natural succession. To accomplish the above donated balance, <br /> a resolution is necessary. The attached resolution is to provide customers the option of donating <br /> credit balances, and removing and remitting the small and insignificant credit customer balances <br /> ($5.00 and less) directly to Heatshare. <br /> ACTION REQUESTED: <br /> Staff recommends the adoption of the attached resolution. <br /> R. IP 0 IEERED IE <br /> 3 Pagel of <br /> Reliable Public <br /> Power Provider POWERED To SERVE <br /> 56 <br />