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December 3, 2003 <br /> To: Bryan Adams, General Manager <br /> From: Pat Hemza, Office Manager <br /> Re: 2003 Write-offs <br /> Attached is the list of 2003 Write-Offs, totaling $21,792.54. Customer Service was <br /> aggressive in cleaning up the Aged Accounts Receivable this year. Approximately <br /> $5,087.98 was from the year 2002. Collections has recovered $2,170.19 to date. There is <br /> _ also an amount of$3,794.64, which has been awarded in our favor in Small Claims <br /> Court. Ryan Westre has proceeded with the collection of that amount, and the District <br /> Court has ordered payment. <br /> Since we have eliminated the meter deposit policy, we have very carefully been <br /> monitoring the past due amounts. The amount written off appears to be reasonable, given <br /> revenue amounts, approximately less than one half of one percent. <br /> The Elk River Municipal Utilities Commission should approve the list for 2003. Thank <br /> you. <br />