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MITEL <br />Solution Overview <br />Mitel's recommendation is the Oaisys Advanced Base Pack with Licenses and Recoding Engine. This <br />solution offers Elk River Municipal Utilities: <br />- Recording up to 56K hours of calls with an option to expand to 100K hours <br />- DVD burner for archiving calls <br />- Up to 12 Agents can record simultaneously with the ability to add Agents in <br />the event of future growth <br />- Recordings can be distributed through URL and .WAV files to staff and <br />customers <br />- Option for industrial grade rack-mount PC <br />- Allows for integration with future VoIP deployments <br />- Full Integration of the Oaisys Call Recorder with current AXXESS phone <br />system <br />- Scalable to fit the needs of Elk River Municipal Utilities <br /> <br />MITEL <br />Page 4 of 6 <br />