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A meter failure resulting in an over billing was discovered during data preparation for a third <br />party energy consultation being performed for a local business. The meter was older with a <br />manual demand reset. The demand reset stopped working resulting in a seasonal high demand <br />being carried through during off season months.. The meter has been replaced with a new <br />electronic meter with an automatic electronic demand reset. The customer was refunded <br />$7,144.89. Anew report is being created to check for occurrences where a customer's demand is <br />identical for two months. This new report will help to catch these types of meter failure in the <br />future. <br />Also, enclosed for your reading is the current issue of the MMUA Resource. <br />