4.1 ERMUSR 09-08-2009 - Laserfiche WebLink

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• Tact counts. If you are not sure e-mail or voicemail are the right medium for your message, use another form of communication. • Never deliver a reprimand via e-mail or voicemail. • Never gossip, or provide personal information about yourself or someone else, or emotional responses. • Sensitive materials should not be through e-mail. • No insensitive language, such as derogatory, defamatory, or obscene should be used. • No harassing language, including sexually harassing language, or remarks that may be misinterpreted. • E-mail and voicemail should be checked at least daily. • Chain letters is a prohibited use of e-mail. • Keep personal use of e-mail brief. General Rules for Internet Use • Employees may use computer equipment for non-business Internet research or browsing during non-work hours. • Employees must exercise discretion. • Employees must not intentionally access any site that is inappropriate, or that could cause embarrassment to the Utility or employee. Any file downloaded must be scanned for viruses before it is run or accessed. • Employees may not access adult entertainment and sexually explicit material, sites promoting violence or terrorism, illegal use of controlled substances, intolerance of other people/races/religions. • Downloaded files via the Internet into a Utility computer become the property of the Utility. General Rules for Telephone Use Elk River Municipal Utilities telephones are in place to conduct official Elk River Municipal Utilities business. It is critical that employees be courteous, tactful, professional, and efficient on the telephone. Employees are expected to answer and return calls promptly. Personal calls made or received must not interfere with the employee's work duties and shall be kept to a minimum. Local personal telephone calls should be made only when absolutely necessary, preferably during scheduled rest breaks or lunch periods. Keep incoming personal calls brief. An employee who spends an excessive amount of time on personal calls may be subject to discipline. Employees are required to reimburse the Utility promptly for all charges related to personal long distance and cellular/digital phone use.