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Elk Riv <br />Municipal <br />Utilitie s <br />13069 Orono Parkway . P.O. Box 430 <br />Elk River, MN 55330-0430 <br />July 14, 2009 <br />TO: Elk River Utilities Commission <br />John Dietz <br />Jerry Gumphrey <br />Daryl Thompson <br />FROM: Wade Lovelette <br />Phone: 763.441.2020 <br />Fax: 763.441.8099 <br />SUBJ: Staff Update -Technical Services Department <br />The following is a summary of projects and/or updates over the past several weeks: <br />I had a chance to attend a manager's training put on by MMUA in Alexandria on June <br />25t1i. I learned a great deal on such topics as: influencing behavior in the workplace, how <br />to lead our staff, attitudes, communications, etc. <br />The locating department had a total of 310 locate tickets for June. Some of <br />them were meets which required several trips back to the same area as <br />needed to mark utilities. <br />2. The Metering Department continues with weekly and monthly substation <br />checks, changing out meters to the radio read meters, and doing the <br />monthly power bill. <br />The Security Systems Department had a total of 64 phone contacts, 12 <br />personal visits, 13 systems quoted, 10 sales, 14 installs and 26 service <br />calls for the month of June. There had been some burglaries in three <br />different areas in Elk River this past month which may have triggered this <br />flurry of activity. An exceptional month for the Security Department! <br />4. Mapbooks continue to be updated daily as crews add or make changes in <br />them. <br />