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AV IDI~ RATS - ~.~:~ ._,_._ ~ _, <br />MAKING THE CASE FOR WATER RATES <br />EXECUTIVE SUMMARY <br />There is a growing recognition in the United <br />States and elsewhere that the condition of <br />our vital water infrastructure needs serious <br />attention in many places. The pipes, pumps, <br />and treatment facilities that are critical to <br />delivering a clean, adequate supply of pota- <br />ble water to our communities are central to <br />our quality of life, the protection of public <br />health and safety, and a thriving economy. <br />The burden of paying for construction, oper- <br />ation and maintenance of these facilities <br />falls mainly on customers of the systems, <br />and those costs are rising-dramatically in <br />some areas. <br />The Water Utility Council (WUC) of the American <br />Water Works Association (AWWA)1 sponsored <br />this study to provide a better understanding of <br />how water utilities might make a good case to <br />their decision-making bodies, customers, and <br />other stakeholders about the need for sustain- <br />able local financing of water infrastructure im- <br />provements, operations, and maintenance. <br />The study drew upon background research, <br />case studies, and in-depth interviews with <br />stakeholders, along with lessons learned from <br />the project team's experience working on rate <br />cases and strategic communications campaigns. <br />The team was aided in this effort by a knowl- <br />edgeable and experienced Workgroup of utility <br />staff from nine geographically and demographi- <br />cally diverse organizations. <br />"Utility. credit. analysis has.: moved beyond a <br />point-in-time analysis of current.. debt service <br />coverage and rates compared to ratepayers' in- . <br />come levels and rates. in neighboring communi- <br />ties Because a variety of factors may affect <br />financing options at the local level, the extent of <br />a utility's. ability to implement .strategies and <br />policies that address its unique characteristics <br />and allow it to finance needed projects becomes <br />a differentiating factor." <br />--James Wiemken, <br />Director, Standard & Poors Credit <br />Market Services <br />1. AWWA is an international nonprofit scientific and educational society dedicated to the improvement of drinking water quality <br />and supply. Its more than 57,000 members represent the full spectrum of the drinking water community: treatment plant op- <br />erators and managers, scientists, environmentalists, manufacturers, academicians, regulators, and others who hold genuine in- <br />terest in water supply and public health. Membership includes more than 4,700 utilities that supply water to roughly 180 million <br />people in North America. The AWWA Water U[ility Council (WUC) provides strategic direction and guidance for the legisla- <br />tive and regulatory affairs agenda of the Association. <br />3.- <br />