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.^~/ <br />Elk River -=~ <br />Municipal Utilities <br />13069 Orono Parkway • PO. Box 430 <br />Elk River, MN 55330-0430 <br />Apri13, 2008 <br />To: Elk River Municipal Utilities commission <br />Jerry Takle <br />Jerry Gumphrey <br />John Dietz <br />From: Theresa Slominski <br />Re: Write-offs <br />Phone: 763.441.2020 <br />Fax: 763.441.8099 <br />First quarter write-offs are presented for your review. Most items are written off due to <br />moving out and unable to locate. There are some refusals to pay, bankruptcy, or general <br />cleanup of small amounts. When we write these off of our system we turn them over to <br />Advantage Collection Agency to further pursue. The collection agency's success rate is <br />about 21%. Attached is the list of the write-offs, totaling $28,381.46 that were reviewed <br />since the last write-offs in October (covering November 2007 through January 2008.) <br />We started collecting social security numbers and assessing deposits in July of 2008 so it <br />should become easier to locate people, and thus have smaller write-offs in the future. <br />Additionally, the success rate of the collection agency should get better with the social <br />security numbers available. <br />Staff recommends that the Elk River Municipal Utilities Commission approve this listing <br />for first quarter 2008. <br />Thank you. <br />